TERMS & CONDITIONS OF SERVICE
Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our website or purchasing products from us, you agree to be legally bound by these Terms.
Overview
This website is owned and operated by Galaxy Premium Dates Trading LLC, registered in the United Arab Emirates. Throughout the site, “we”, “us”, and “our” refer to Galaxy Premium Dates Trading LLC, and “you” refers to the user or customer.
By using our website and services, you agree to comply with these Terms & Conditions, along with any related policies including our Privacy Policy, Cookie Policy, Shipping & Delivery Policy, and Returns & Refund Policy.
Eligibility & Use of Website
- You must be at least 18 years of age to place an order on this website.
- You agree to use this website only for lawful purposes and in compliance with UAE laws and regulations.
- Any misuse, fraud, or unauthorized activity may result in immediate suspension or termination of access.
Products & Availability
- All products displayed are subject to availability.
- Product descriptions, images, weights, and packaging are provided for reference and may vary slightly.
- We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
Pricing & Payments
- All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice.
- Payments must be completed through approved payment gateways available on our website.
- Orders will only be processed after successful payment confirmation.
Order Acceptance & Cancellation
- We reserve the right to accept, reject, or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
- Once an order has been processed or dispatched, it cannot be cancelled or modified.
- In case of cancellation initiated by us, any payments received will be refunded as per our Refund Policy.
Delivery
- We currently offer delivery within the United Arab Emirates only.
- Delivery timelines are estimates and may vary due to external factors.
- Accurate delivery information must be provided at checkout. We are not responsible for delays caused by incorrect or incomplete details.
Returns & Refunds
- Returns and refunds are governed by our Returns & Refund Policy, in accordance with UAE consumer protection regulations.
- Perishable food items may be subject to specific return limitations for health and safety reasons.
Promotions & Discounts
- Promotional offers are subject to specific terms and may be withdrawn or modified at any time.
- Discounts cannot be combined unless explicitly stated.
- Discount codes are not applicable to already discounted or promotional items unless mentioned.
Intellectual Property
All content on this website, including text, images, logos, designs, and trademarks, is the property of Galaxy Premium Dates Trading LLC and is protected under UAE intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
User Submissions & Feedback
Any reviews, feedback, suggestions, or other content submitted to us may be used for business or marketing purposes without compensation, provided it does not violate applicable laws or third-party rights.
Limitation of Liability
To the maximum extent permitted under UAE law:
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Products are provided “as available” and “as described”.
- Our total liability shall not exceed the value of the order placed.
Privacy & Data Protection
Personal data collected through this website is handled in accordance with our Privacy Policy and applicable UAE data protection regulations.
Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt to breach website security
- Upload malicious software or misleading information
- Infringe intellectual property rights
Violation may result in termination of access and legal action if required.
Termination
We reserve the right to suspend or terminate access to our website or services at any time if these Terms are violated.
Governing Law & Jurisdiction
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.
Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website following changes indicates acceptance of the revised Terms.
Review Invitation & Customer Consent
Review Invitations
These review invitation emails help us improve our products and services while assisting other customers in making informed purchasing decisions.
Customer Consent
Where required by applicable laws and regulations, review invitation emails will only be sent after obtaining your explicit consent during the checkout process.
You may choose not to receive future review invitations by following the unsubscribe instructions provided in the email or by contacting us directly.
Honest Reviews
Privacy
Contact Information
If you have any questions regarding our review invitation process or wish to withdraw your consent, please contact us:
Galaxy Premium Dates Trading LLC
Email: info@galaxypremiumdates.com
Website: https://galaxypremiumdates.com
